There are a lot of tips and tricks out there to improve employee motivation and engagement, but many of these will only be effective if you’ve already covered the basics. In this case, the basics mean ensuring that your team has the resources needed in order to do their job well.

Why it’s important to provide the right resources

The types of resources needed for any role are broad and are defined as “anything perceived by the individual to help them attain their goals.” Whether it is the physical equipment they use, the environment they work in, specific technologies they use on a daily basis, or access to information and training, it is important to provide the appropriate resources to your team members.

When employees don’t have access to the correct resources, they are forced to rely on what is readily available to them. This can lead to inefficient, slow work that might also result in mistakes or low employee morale. No one wants to feel like they are pushing water up a hill in their job!

What kind of resources do your people need?

The resources needed are going to vary by role and even by person. Below is a non-exhaustive list of categories and examples of resources that your team members may need in order to complete their tasks.

  • Equipment and devices: You should ensure that each of your team members has access to the appropriate equipment such as a laptop, monitor, keyboard, etc. Additionally, think about their desk set up - do they have an ergonomic set up with a suitable desk and chair?

  • Environment: The working environment can highly affect how someone is able to work. Is there enough natural light, ventilation, room, etc? If your team members are working from home, do they have a quiet space to work? Depending on the situation, you might not be able to change a lot about someone’s working environment, but you can perhaps help them find small changes to improve.

  • Tools: This is a wide-ranging category that combines communication channels like email and chat, documentation tools, file storage, and team/role-specific software or programs. Think about what tools are required for your team’s way of working and ensure that they have the appropriate access and log-ins to those tools.

  • Knowledge/Skills: This category is often forgotten about but is vital to ensuring that your team members can be successful in their roles. Do they have the necessary training or experience needed or is there a plan in place for them to upskill?

It goes without saying, that these resources are always linked to the goals and objectives of the individual. Someone might want to get their computer upgraded to a newer model, but if it is not going to help them achieve their goals and objectives, then it might not be necessary.

What can you do as a manager to help?

Ask yourself two questions:

Do my team members have access to the resources they need to meet the objectives and expectations of their roles?

  • If your answer is yes - then great job! Your team is set up for success.

  • If your answer is no - then it is time to reach out to your team members with the above.

Does my team understand how to make requests for resources (when the business case is strong?)

  • If your answer is yes - then great job! Your team is set up for success.

  • If your answer is no - then it is time to create and share a clear process with your team members.

Making sure your team has the right resources is more than just making sure they have a working computer and post-it notes. It’s about making sure they have every relevant resource their role requires and making sure that all of these resources are in good working order and within easy reach. Great managers discover the needs of each of their team members and support in making sure these needs are met.

Get started on setting up your team for success today!

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